1) the "cubiertos" issue is a matter of one deciding on the ethics of the restaurant... with this item, they are hiding the real price for the meal.. they want to show they are less expensive than others. So it's up to one to decide in going to such restaurant (if you know beforehand about...
Do not rely on Lufthansa's recommendations! Unfortunately, this airline has lost their decency and care for their passengers... Do report to the local police (you will need it for the insurance) and of course, report it to the Insurance company.