The drivers that say that are the ones that always take cash, and 'forget' to pay Uber their cut.Several Uber drivers have complained to me that when I pay by credit card, they end up not receiving any money at all from Uber. Is this really true?
That's what I've been told by Uber drivers here. When you pay in cash there is still a commission from Uber, but since the company can't collect it, it goes on the Uber drivers account as a debit. So when someone pays with a credit card that money goes to paying down their debt that they have accrued from all the cash payments.The drivers that say that are the ones that always take cash, and 'forget' to pay Uber their cut.
Uber will then debit this from the drivers next credit card payed journey. This can result in a a whole journey's cc payment being swallowed up by back comissions in some cases. So to say they don't receive the money without that context is misleading.
That's as far as I understand it anyway.
The people I know who use Uber always pay in cash and avoid the issue/random cancellations, etc.