new cellfone question

[HowardinBA]

I have got a new cellfone (from Santa) it,s a samsung(claro),my old fone is of movistar and the chip isn,t compatible,soooo what do I need to do please?thanks in advance Howard

 

[2GuysInPM]

If you swapped the chips and it does not work, it is likely the phone is not factory unlocked (liberado), and you can only use it with the carrier associated with it (Claro).

If it is carrier locked, depending on the model, you may be able to unlock it by getting an unlock code online (there are sites that sell them). Once you unlock it, then you'll be able to use it with a Movistar or Personal chip.

 

[HowardinBA]

any links for sites please?

 

[2GuysInPM]

I purchased an unlock code from this site a couple of months ago without issue: http://www.unlock-zone.com/unlock-your-phone/rs5wp2/