Pluna is out of business

[pennaigor]

In case anybody bought tickets from www.flypluna.com, you'll probably need to consider alternatives. I think they are officially out of business as of thursday night.

 

[puvenlee]

and it is a question that whether or not you're going to get your refund or not...

 

[ndcj]

and it is a question that whether or not you're going to get your refund or not...

If you paid by credit card, there's no question -- call your bank and ask for a chargeback to be done. You will get your money back, no matter whether you paid the airline directly, a travel agent or a booking site, as long as it was with your credit card.

Sucks if you paid in cash though.

 

[Its_not_me]

I read in the BA herald Aerolineas is going to honor the tickets

 

[voyagingknoxvillian]

Aerolineas only honored the tickets in very specific situations - if you were already in transit by Thursday, and were coming home by today at the latest, then Aerolineas would honor the Pluna ticket, but only for this three day window.

I had a Pluna flight to leave on Saturday morning and got totally screwed by Pluna closing - I didn't get to meet my husband in Rio for a quick vacation while he is working. Well, I didn't want to buy a last min ticket for $800 USD. He has to buy a new ticket to come home, as he doesn't come back until next week and Aerolineas won't cover him.

No one was at the Pluna office or at the airport here on Friday, all the employees abandoned ship! All you could do was call the BA number, but they were completely inept over the phone.