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I called. WU said that Banco Santander rejected the funds...has anyone heard of that before?!

WU and Banco Santander Rio...what's the deal? I sent money ($500) on the 12th. They called to verify it was me sending the money; nothing happened for two days. Had to call WU to see what was up, then they asked for the latest bank statement of the bank from where they were withdrawing the...