mariano-BCN
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- Joined
- Oct 24, 2010
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On my way to Floripa I did the check online: wrong. Usually you don't have to do more than drop your luggage at the desk and airlines are very happy. Wrong, Aerolineas have people at the desk that don't care about making things easy. The guy there can't send my luggage directly to Floripa: "You did the check in online and I don't know how to put your details so that your luggage at the stopover in Porto Alegre are further sent with GOL."
But I bought the ticket from Aerolineas, Buenos Aires-Floripa-Buenos Aires? And Aerolineas do work together with GOL, why not sending it all the way?
"Sorry, you'll have to take it out in Porto Alegre and do the check in there again."
On the way back a stopover in Sao Paolo. Two hours of delay waiting for the flight of Austral/Aerolineas. Nothing was told, no reason given for the delay. I asked one of the stewardesses why we had 2 hrs delay. "Didn't they tel you at the desk? Most of the crew wasn't in time at the Aeroparque".
And the horror was not over: my backpack didn't arrive, it came one day after arrival.
Grrrrrrrr for Aerolineas.
But I bought the ticket from Aerolineas, Buenos Aires-Floripa-Buenos Aires? And Aerolineas do work together with GOL, why not sending it all the way?
"Sorry, you'll have to take it out in Porto Alegre and do the check in there again."
On the way back a stopover in Sao Paolo. Two hours of delay waiting for the flight of Austral/Aerolineas. Nothing was told, no reason given for the delay. I asked one of the stewardesses why we had 2 hrs delay. "Didn't they tel you at the desk? Most of the crew wasn't in time at the Aeroparque".
And the horror was not over: my backpack didn't arrive, it came one day after arrival.
Grrrrrrrr for Aerolineas.