Silvie
Registered
- Joined
- Dec 4, 2012
- Messages
- 971
- Likes
- 868
Sometimes they charge a random fee they calculate if they are unable to check the building meters in person because the encargado is not around or whatever the reason. Eventually when they can check the meter personally, they will make the necessary adjustments to your bills. You can even take a photo of your meter and make a claim to the company showing the photo if you think they are wrong; I believe this can be done online with the company.