5calliance
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- Jun 30, 2011
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French Customer Care and Techinal Support Agents
For our 24/7/365 contact center in Buenos Aires, Argentina, 5CA is continuously looking for German Technical Support & Customer Agents to provide support for various well-known international technology companies.
Tasks:
-To provide Customer Care services to customers e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this
-To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements
Position requirements:
-You are a native/Advanced French speaker, and next to that speak English or Spanish fluently
-You live in Buenos Aires or are willing to move there for at least one year
-You have experience working with computers and technology products
-You have strong problem solving and multi-tasking skills
-You are a quick learner – open to learn more about new technologies and products
-Preferably you have experience in a Customer Service environment, Call Center or an international business setting.
5CA offers:
-A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills
-An exciting job in which no single day is the same, as you usually work for different clients & projects (such as Customer Care, Technical Support or Gamming projects)
-A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
-Flexible hours – we offer different shifts, either full-time or part-time
-An enhanced health care program for its employees
-The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance
-Excellent salary conditions, based on Argentinean market standards.
Contact details:
Laura Müller, Belén Ferrero
[email protected] , Te: +54 11-6632-2017 / +54 11- 5272-1406-
For our 24/7/365 contact center in Buenos Aires, Argentina, 5CA is continuously looking for German Technical Support & Customer Agents to provide support for various well-known international technology companies.
Tasks:
-To provide Customer Care services to customers e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this
-To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements
Position requirements:
-You are a native/Advanced French speaker, and next to that speak English or Spanish fluently
-You live in Buenos Aires or are willing to move there for at least one year
-You have experience working with computers and technology products
-You have strong problem solving and multi-tasking skills
-You are a quick learner – open to learn more about new technologies and products
-Preferably you have experience in a Customer Service environment, Call Center or an international business setting.
5CA offers:
-A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills
-An exciting job in which no single day is the same, as you usually work for different clients & projects (such as Customer Care, Technical Support or Gamming projects)
-A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
-Flexible hours – we offer different shifts, either full-time or part-time
-An enhanced health care program for its employees
-The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance
-Excellent salary conditions, based on Argentinean market standards.
Contact details:
Laura Müller, Belén Ferrero
[email protected] , Te: +54 11-6632-2017 / +54 11- 5272-1406-
