federico.carpio
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- Mar 16, 2010
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For our 24/7/365 contact center in Buenos Aires, Argentina, 5CA is continuously looking for multilingual Customer Care Agents.
Tasks:
- To provide Technical Support to customers (consumers and businesses) by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this
- To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements
Position requirements:
- You speak French or German in a (near-)native level
- You live in Buenos Aires or are willing to move there for at least one year
- You have experience working with computers and technology products
- You have strong problem solving and multi-tasking skills
- You are a quick learner - open to learn more about new technologies and products
- You have demonstrated customer service orientation and a track record of commitment to quality in previous jobs
- Preferably you have experience in a Customer Service environment, Call Center or an international business setting
5CA offers:
- A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills
- An exciting job in which no single day is the same, as you usually work for different clients & projects
-A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
- Flexible hours - we offer different shifts, either full-time or part-time
- An enhanced health care program for its employees
-The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance
- Excellent salary conditions, based on Argentinean market standards.
If you fit this profile and you are interested to start working at 5CA, then please send us your CV and motivational letter to [email protected] or visit our website www.5ca.com/careers
Tasks:
- To provide Technical Support to customers (consumers and businesses) by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this
- To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements
Position requirements:
- You speak French or German in a (near-)native level
- You live in Buenos Aires or are willing to move there for at least one year
- You have experience working with computers and technology products
- You have strong problem solving and multi-tasking skills
- You are a quick learner - open to learn more about new technologies and products
- You have demonstrated customer service orientation and a track record of commitment to quality in previous jobs
- Preferably you have experience in a Customer Service environment, Call Center or an international business setting
5CA offers:
- A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills
- An exciting job in which no single day is the same, as you usually work for different clients & projects
-A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
- Flexible hours - we offer different shifts, either full-time or part-time
- An enhanced health care program for its employees
-The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance
- Excellent salary conditions, based on Argentinean market standards.
If you fit this profile and you are interested to start working at 5CA, then please send us your CV and motivational letter to [email protected] or visit our website www.5ca.com/careers
