I used to think Lotus Neo Thai was fantastic, and was a regular visitor to their old location in Las Cañitas since 2004 or thereabouts. The last few times I've been, however, the food has been tremendously subpar. Last time I went, we ordered Pak Tod and asked specifically that it be light, crunchy and not oily (after a couple of terrible experiences there in the past). It was the worst I've had in my life, greasy and rubbery, and they wouldn't fix it/ insisted upon charging us for our 99% untouched dish. It actually made me vomit pretty instantaneously in their bathroom (sorry for the TMI but it was food poisoning level bad, no lie), so we had cut the evening short.
A shame, because their cocktail/ tiki bar setup on the roof is really something, but we got there at 8 and they would only let us sit at the bar even though we were the only two people on the terrace (and ordered a starter and drinks) until ONE other couple arrived an hour or so later. Will not be going back there ever again - looking forward to discovering Cocina Sunae because there is no way I'd ever go back to Lotus now!