I fell for an online scam that is withdrawing from my bank account

A few days ago, a Facebook post by the clothing store Zara caught my attention. I ignored it the first time I saw it, but when it appeared again on my tablet, I decided to take them up on their offer for a "mystery box of clothes" at a very low price. As soon as I checked my bank account, I could tell that I gave my bank information to a scammer in "Nicosia, Cyprus." The emails continue from the scammer. And so do the withdrawals -- so far there are four totaling just over 40,000 pesos. Glad it's not on my US account. I was suspicious when I received the first email.

Warning to anyone else who comes across this offer on Facebook that the stores in Buenos Aires may not even know about.
In the future, I recommend paying for online things with a credit card rather than a debit card, especially if you're not familiar with the vendor. Credit card companies will dispute the charge (because is their money). It's gotten me out of a few bad situations doing things that way.
 
In the future, I recommend paying for online things with a credit card rather than a debit card, especially if you're not familiar with the vendor. Credit card companies will dispute the charge (because is their money). It's gotten me out of a few bad situations doing things that way.
This.
And if you have a credit card which was issued by a UK bank then double-this because, thanks to a law passed in 1975 (The Consumer Credit Act, Section 75) subject to a few exceptions such as the disputed amount being more than £100 but less than £30,000) the card issuers are obligated to refund you if the other party doesn't.
 
I called the 800 phone number for Banco Ciudad. I will receive a new debit card in ten days.

Instead of managing the reclamo by calling the 0800 again, I went to the bank this morning to have the bank employee who has helped me with other problems take charge of the reclamo. All I had to tell him was "estafa" and he knew what to do. He printed a copy of my account with the fraudulent transactions highlighted. He stamped and signed the account statement and told me to take it to the police station where they would prepare a sworn declaration for me to sign about the theft of funds from my account. After waiting two hours, I went home. The people ahead of me in line had been waiting even longer to report their case.
 
I went to the local police station today and didn't have to wait long for someone to assist me. After making a photocopy of my DNI card and bank account statement, the officer asked a few questions for the report she would prepare on the computer. I sat at the desk for about an hour while she prepared the complaint for my signature. I received a copy signed by the officer. My claim about the theft will be handled by the police.
 
Anybody can say they are Zara or your bank, always take a moment to go to their actual website before doing any transactions with them. If in doubt call them. I use a small app, Quicken Simplifi, that shows me any transactions hitting my accounts or cards. It's caught a few times when vendors treated a one time transaction as a monthly transaction. It also tracks refunds due.
 
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