There was a change in law. Otherwise I would not understand, why they keep paying bills. Maybe its, because they are nice. Who knows. I never spoke to that very agent of ours in Baires. My boyfriend only had a consultancy visit with them and the nice lady talked him into signing the plan, signing in my name, without requesting a official authorization signed by me. Indeed, we wanted to upgrade to a higher plan shortly after and she skipped that "for us". No additional sheet needed to be signed out by me as well. I know, quite uncommon I guess.