steveinbsas
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- Jul 27, 2006
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Having had a few minutes to "remember" more about the process, I want to add that I think you can start a recalmo now by ckicking on calificar ahora" and indicate that there was a problem and that you decided not to buy the item.
At this point you will be prompted to start the reclamo to get the refund, but you will only be asking the seller to make the refund at this point, not Mercado Pago. You will then have the "opportunity" to send another message to the seller giving the reason why you do not want to finalize the purchase. I think you have the "right" to cancel the purchase for the simple reason that you decided not to buy the item.
If you start a reclamo without contacting the seller first, they will still have several days to respond and if they don't, you'll have to ask Mercado Pago intervene and make the refund. Until that happens your funds will be unavailable.
PS: If it's a refund you want, I suggest you start the reclamo as soon as possible, but it would be "polite" to ask the seller to make the refund before you start the reclamo
After this happens the buyer and seller can leave each other positive, neutral, or negative feedback,
At this point you will be prompted to start the reclamo to get the refund, but you will only be asking the seller to make the refund at this point, not Mercado Pago. You will then have the "opportunity" to send another message to the seller giving the reason why you do not want to finalize the purchase. I think you have the "right" to cancel the purchase for the simple reason that you decided not to buy the item.
If you start a reclamo without contacting the seller first, they will still have several days to respond and if they don't, you'll have to ask Mercado Pago intervene and make the refund. Until that happens your funds will be unavailable.
PS: If it's a refund you want, I suggest you start the reclamo as soon as possible, but it would be "polite" to ask the seller to make the refund before you start the reclamo
After this happens the buyer and seller can leave each other positive, neutral, or negative feedback,