Girino
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- Jan 1, 2014
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We are doing some renovation works and we've been receiving complains from our neighbors since day 1. Every single day we hav someone buzzing at our door to express how pissed they are with the noise.
There is a guy who asked to start after 10AM because he plays in nightclubs and comes home very late. He also would like a recess to be able to rehearse with his jazz band in the afternoon.
The lady next to him already threatened to file a claim with the police. She says she works the night shift in a bar and that we shouldn't start early in the morning because she wants to sleep. She also says that we have to make a pause around lunch because she hasn't been able to eat because of the noise (!). She hasn't been able to tell me when the pause should be, she said at 12, at 13, at 13:30 for at least 1 hour. I told her to tell me the exact hours as every neighbors left their requests and I needed to know what the building rules state, but she said there are no building rules and that we should have checked with the City of Buenos Aires before starting the works to know what law/regulation we should abide to. I told her she was basically asking me to respect her rights that she doesn't even know.
We have another neighbor who is sending texts that read "how long you have left? I can't bear it anymore" / "I can't stand it anymore, especially on Saturday!" / "You are busting my balls!" (Me estoy hinchando las pelotas) / "You've started at 7:30Am!" To which we've replied that at 7:30 we were not even there yet and that we were working during the permitted hours, and that we know he did works until 11PM but the neighbors had to bear with it anyway because they know it wouldn't last forever. He replied "This is a lie! It's false!" Like a 5 years old (he is a young lawyer... doh!)
We've been also left anonymous notes with scheduling requests and when asked "when noise will be over" we've always been honest and said the foreseen date. Of corse, once a worker didn't show up, then we had unexpected things to fix, so the same neighbor came to protest and call us "liars" many times over. We explained her that it is in our best interest to get over with it as soon as possible and that things came up. Besides, I also told her that I am not obliged to inform her of every single step of the works and that I too have a right to make improvements to my apartment. She said she doesn't care because it is not her problem (thanks, I am the one getting a formal complaint) as long as I do my things during the allowed times (which she ignores but she is sure we didn't respect). She also said they've called the the building administration many times, though we have never been contacted by the admin. The admin also told her it's not his business as he deals with the buildings business management and doesn't provide arbitration between neighbors.
She called the building manager and complained when we left temporarily some bags with broken tiles (the public collection services only takes 15 bags per time), that there is dust and that the corridor is dirtier than usual.
So I found an article on La Nación that said there is no clear rule, and then some hours to which we abode.
El Código de Edificación de la ciudad no especifica restricciones horarias para el trabajo en las obras, aunque la Agencia Gubernamental de Control (AGC) porteña indicó que éstas no pueden generar ruidos molestos fuera de estos días y horarios: de lunes a viernes, de 7 a 13, y de 16 a 20, y los sábados, de 8 a 13.
http://www.lanacion.com.ar/1268107-los-ruidos-por-obras-sin-controles
Isn't there a law or regulation I can print and attacch to my door for my neighbors to read?
It feels like a kindergarten!
There is a guy who asked to start after 10AM because he plays in nightclubs and comes home very late. He also would like a recess to be able to rehearse with his jazz band in the afternoon.
The lady next to him already threatened to file a claim with the police. She says she works the night shift in a bar and that we shouldn't start early in the morning because she wants to sleep. She also says that we have to make a pause around lunch because she hasn't been able to eat because of the noise (!). She hasn't been able to tell me when the pause should be, she said at 12, at 13, at 13:30 for at least 1 hour. I told her to tell me the exact hours as every neighbors left their requests and I needed to know what the building rules state, but she said there are no building rules and that we should have checked with the City of Buenos Aires before starting the works to know what law/regulation we should abide to. I told her she was basically asking me to respect her rights that she doesn't even know.
We have another neighbor who is sending texts that read "how long you have left? I can't bear it anymore" / "I can't stand it anymore, especially on Saturday!" / "You are busting my balls!" (Me estoy hinchando las pelotas) / "You've started at 7:30Am!" To which we've replied that at 7:30 we were not even there yet and that we were working during the permitted hours, and that we know he did works until 11PM but the neighbors had to bear with it anyway because they know it wouldn't last forever. He replied "This is a lie! It's false!" Like a 5 years old (he is a young lawyer... doh!)
We've been also left anonymous notes with scheduling requests and when asked "when noise will be over" we've always been honest and said the foreseen date. Of corse, once a worker didn't show up, then we had unexpected things to fix, so the same neighbor came to protest and call us "liars" many times over. We explained her that it is in our best interest to get over with it as soon as possible and that things came up. Besides, I also told her that I am not obliged to inform her of every single step of the works and that I too have a right to make improvements to my apartment. She said she doesn't care because it is not her problem (thanks, I am the one getting a formal complaint) as long as I do my things during the allowed times (which she ignores but she is sure we didn't respect). She also said they've called the the building administration many times, though we have never been contacted by the admin. The admin also told her it's not his business as he deals with the buildings business management and doesn't provide arbitration between neighbors.
She called the building manager and complained when we left temporarily some bags with broken tiles (the public collection services only takes 15 bags per time), that there is dust and that the corridor is dirtier than usual.
So I found an article on La Nación that said there is no clear rule, and then some hours to which we abode.
El Código de Edificación de la ciudad no especifica restricciones horarias para el trabajo en las obras, aunque la Agencia Gubernamental de Control (AGC) porteña indicó que éstas no pueden generar ruidos molestos fuera de estos días y horarios: de lunes a viernes, de 7 a 13, y de 16 a 20, y los sábados, de 8 a 13.
http://www.lanacion.com.ar/1268107-los-ruidos-por-obras-sin-controles
Isn't there a law or regulation I can print and attacch to my door for my neighbors to read?
It feels like a kindergarten!