On Monday May 12th, I followed the instructions published by the government and went to Talcahuano 550, Planta Baja, Oficina 2083 with the form and of the required documents, hoping I could start the process in person. Instead, they gave me this instruction sheet* and this form and told me that they only start new cases by email and that it could take them 15-20 days to process the email.
I emailed the form and the documents on Monday and so far haven't received anything, not even an automated "we've received your email" message.
* Searching for the original instruction form they gave me, I also found this alternative instruction sheet which seems to contain the same information in a better format, plus a little more detail about each of the steps. It might be helpful to anyone else going through this.
I emailed the form and the documents on Monday and so far haven't received anything, not even an automated "we've received your email" message.
Within 5 days of sending your email, or 5 days of receiving a response? How long did it take them to reply to your original email?I had to have a relative bring copies of the exact same thing that I emailed to the court within 5 days of the original email.
* Searching for the original instruction form they gave me, I also found this alternative instruction sheet which seems to contain the same information in a better format, plus a little more detail about each of the steps. It might be helpful to anyone else going through this.