I am trying to make a purchase from a local vendor through Mercadopago using a US credit card.
The specific issue is that Mercadopago needs to "verify" my card so they have charged me a small nominal amount under $5pesos. Then I am supposed call my CC company to find out the specific amount that they charged and input it on the Mercadopago website. Considering they don't tell you how much they charge is exactly, me getting the exact number from my bank in US is the supposed verification check that I am real card-holder.
The problem is, and this has pathetically taken me hours to conclude, is that Mercadopago obviously charged the amount in pesos, and my bank in the states tells me the amount in dollars. Unfortunately, my US bank can not see the original amount charged in pesos. Mercadopago is completely useless in terms of customer service, and unwilling to even spent a minute thinking logically about the obvious discrepancy as you probably imagine. So, the issue is that it is impossible to calculate to the centavo what the amount was that Mercadopago charged me in pesos based on what I see from my US bank in dollars.
Anyone have any experience or solution for dealing with monstrosity of a serve Mercadopago?
Thanks
The specific issue is that Mercadopago needs to "verify" my card so they have charged me a small nominal amount under $5pesos. Then I am supposed call my CC company to find out the specific amount that they charged and input it on the Mercadopago website. Considering they don't tell you how much they charge is exactly, me getting the exact number from my bank in US is the supposed verification check that I am real card-holder.
The problem is, and this has pathetically taken me hours to conclude, is that Mercadopago obviously charged the amount in pesos, and my bank in the states tells me the amount in dollars. Unfortunately, my US bank can not see the original amount charged in pesos. Mercadopago is completely useless in terms of customer service, and unwilling to even spent a minute thinking logically about the obvious discrepancy as you probably imagine. So, the issue is that it is impossible to calculate to the centavo what the amount was that Mercadopago charged me in pesos based on what I see from my US bank in dollars.
Anyone have any experience or solution for dealing with monstrosity of a serve Mercadopago?
Thanks