The call center industry is thriving here in Buenos Aires, but the actual scene doesn't look as rosy as it seems. Here are some inside info that may or may not be helpful...but it sure is informative.
Numerous times, I check craigslist, looking at jobs and what's out there for people who have just moved here and are interested in English speaking jobs.
What is it like, working in a call center in BsAs, how much does it pay, growth, opportunity, I speak English, an universal language...does that help ??
Here we go...
Opportunity, career, growth prospects… you can pretty much forget about that, there is absolutely no room for growth in the call center industry. They only need heads to call and call all day long.
If you ever get past the 3, 4 multiple interview process, that usually lasts weeks.
The interviews itself are no joy rides, the personal info that you have to disclose, are you married, why are you here, how many kids do you have, how long are you going to live here, etc.
This is what you should expect…Do not expect to get paid more than 20 pesos a day when you are in training, say for about 2, 3 weeks.…travel allowance, what’s that ???
Most of the companies will pay you cash, which is fine to a certain extent, but you can forget about medical or any kind of insurance, which may cost anywhere between 200 to 300 pesos.
If after 2 weeks of stupid brainwashing session, you can’t take it anymore and quit, you can forget about your 20 pesos a day also. The time u spent in training, you are not going to get compensated for it.
Congrats, you have made it through training, now you are on the phone, on an automated dialer, that will not let you rest on your seat even for a few seconds. The automated dialer keeps spitting call after call at you.
Your job, should u choose….is to qualify them, listen to their cursing and perverted talks and transfer them to an actual salesperson who will sell them something that they don’t need, say subscription to some stupendous magazine that is obviously not selling because of its poor quality and content.
Their call scripts are so structured, that basically they pound you with free stuff, but they need your credit card for security purposes. Lies, lies and more lies.
These are the few companies I would suggest to watch out for, I have been following them for say about 6 months and they advertise for jobs quite regularly, obviously, it’s because of the high turnover, shitty hours, bad pay.
Logistelsa, emochilla, bizpeo, axialent, etc.. trust me, there’s a lot more. Feel free to add to the list.
Standard pays is around 1200, 1400 pesos a month, you can pretty much forget about living in BsAs with that amount of money, never mind the brain damage and the therapy needed.
By the way, you do not get paid till the 15th of the next month, so you are pounding the phones for 45 days, before you can see your first pay check…after taxes…a measly 1000 pesos, if that.
Other thing to consider is age, if you are over 25, you can pretty much forget about being hired.
The call center industry is not a good place to work at all, prying on people and selling them things they don’t need.
Do not hesitate to add your input.
Cheers,
Michael Lives.
Numerous times, I check craigslist, looking at jobs and what's out there for people who have just moved here and are interested in English speaking jobs.
What is it like, working in a call center in BsAs, how much does it pay, growth, opportunity, I speak English, an universal language...does that help ??
Here we go...
Opportunity, career, growth prospects… you can pretty much forget about that, there is absolutely no room for growth in the call center industry. They only need heads to call and call all day long.
If you ever get past the 3, 4 multiple interview process, that usually lasts weeks.
The interviews itself are no joy rides, the personal info that you have to disclose, are you married, why are you here, how many kids do you have, how long are you going to live here, etc.
This is what you should expect…Do not expect to get paid more than 20 pesos a day when you are in training, say for about 2, 3 weeks.…travel allowance, what’s that ???
Most of the companies will pay you cash, which is fine to a certain extent, but you can forget about medical or any kind of insurance, which may cost anywhere between 200 to 300 pesos.
If after 2 weeks of stupid brainwashing session, you can’t take it anymore and quit, you can forget about your 20 pesos a day also. The time u spent in training, you are not going to get compensated for it.
Congrats, you have made it through training, now you are on the phone, on an automated dialer, that will not let you rest on your seat even for a few seconds. The automated dialer keeps spitting call after call at you.
Your job, should u choose….is to qualify them, listen to their cursing and perverted talks and transfer them to an actual salesperson who will sell them something that they don’t need, say subscription to some stupendous magazine that is obviously not selling because of its poor quality and content.
Their call scripts are so structured, that basically they pound you with free stuff, but they need your credit card for security purposes. Lies, lies and more lies.
These are the few companies I would suggest to watch out for, I have been following them for say about 6 months and they advertise for jobs quite regularly, obviously, it’s because of the high turnover, shitty hours, bad pay.
Logistelsa, emochilla, bizpeo, axialent, etc.. trust me, there’s a lot more. Feel free to add to the list.
Standard pays is around 1200, 1400 pesos a month, you can pretty much forget about living in BsAs with that amount of money, never mind the brain damage and the therapy needed.
By the way, you do not get paid till the 15th of the next month, so you are pounding the phones for 45 days, before you can see your first pay check…after taxes…a measly 1000 pesos, if that.
Other thing to consider is age, if you are over 25, you can pretty much forget about being hired.
The call center industry is not a good place to work at all, prying on people and selling them things they don’t need.
Do not hesitate to add your input.
Cheers,
Michael Lives.