Dealing with Correo Argentino to receive a package shipped from another country

[hankscott]

Months after I purchased an item that is shipped from Malaysia, I received a notification that it had arrived. As instructed, I went on the Correo Argentino website and made an appointment to pick it up at the location at Av. Antardida 100 in Retiro. I presented my passport and my DNI card. The clerk told me that I had entered my passport number on the Correo website, and because I actually have a DNI, I would have to go back and make a new appointment using the DNI. After almost an hour of this mess, I tried to do that, and the website doesn't allow me to change the ID number. Then I got home and found a letter telling me to go to the Correo Argentino website and make a payment, and the item will be delivered to my home. But there is no way on the website to make a payment! I'm not fluent in Spanish. If i were, I would demand to speak to a Correo Argentino executive and ask that this be explained and resolved. Any suggestions?

 

[Husnain]

Create new account on correo argentino with DNI and see if it lets you add that same package to new account and let you pay online.