I landed in Buenos Aires on August 1st of this year after more than a 10-hour flight from the US. Buenos Aires is a beautiful city. It’s called the Paris of South America. It has more than 3 million people living in a circumference of 78 square miles. There is good food and wine and the city offers a wide variety of entertainment that any tourist would be ready to delight in and enjoy.
I was encouraged to take an MBA program here; this is the reason why I temporarily live here. The apartment I rent is very well located; however, a problem started on August 31 when a neighbor complained about the humidity on his wall, which is next to my apartment. For that reason, the building manager decided to shut down the cold-water pipeline, only for the B apartments, where I live.
I addressed the problem to the property management immediately, hoping the problem would be resolved in a few days, not last more than a week. It didn't happen. That was the first week in September. It is now the third week of October.
No answer has been given. Furthermore, the management has been abusive and rude by not giving any notice or information about the situation. Weeks have gone by with no answer. I have punctually paid the rent. I have called them, emailed them and left messages. No one has taken responsibility for the situation.
What should I do? I have wondered many times and have called the Consumer Rights Office. I filed a case with and will have a mediation session with them on October 18. Meanwhile, three different plumbers have come in. Either the estimation was very expensive for the manager, or there was a lack of time and workspace or there was some other reason. I have no idea.
For days on end, all of the people in the B apartments have not had cold water. We have had to do our daily chores with hot water. I measured the water temperature and it was 45 degrees C (113 degrees F). The human body temperature is 37C, and the running water was above that. This meant I had to wash my hair in hot water or bottle it, and let it chill. To clean and empty the wc meant I had to pour the hot water in buckets.
How can I continue to live this way? In order to get cold water, I have to get two 1.25 gallon jugs every day and bring them to my apartment. After more than 45 days, how can I live in this apartment and not complain to management? Cold water is essential for living. This situation is madness! This is a pain to deal with!!!
I was encouraged to take an MBA program here; this is the reason why I temporarily live here. The apartment I rent is very well located; however, a problem started on August 31 when a neighbor complained about the humidity on his wall, which is next to my apartment. For that reason, the building manager decided to shut down the cold-water pipeline, only for the B apartments, where I live.
I addressed the problem to the property management immediately, hoping the problem would be resolved in a few days, not last more than a week. It didn't happen. That was the first week in September. It is now the third week of October.
No answer has been given. Furthermore, the management has been abusive and rude by not giving any notice or information about the situation. Weeks have gone by with no answer. I have punctually paid the rent. I have called them, emailed them and left messages. No one has taken responsibility for the situation.
What should I do? I have wondered many times and have called the Consumer Rights Office. I filed a case with and will have a mediation session with them on October 18. Meanwhile, three different plumbers have come in. Either the estimation was very expensive for the manager, or there was a lack of time and workspace or there was some other reason. I have no idea.
For days on end, all of the people in the B apartments have not had cold water. We have had to do our daily chores with hot water. I measured the water temperature and it was 45 degrees C (113 degrees F). The human body temperature is 37C, and the running water was above that. This meant I had to wash my hair in hot water or bottle it, and let it chill. To clean and empty the wc meant I had to pour the hot water in buckets.
How can I continue to live this way? In order to get cold water, I have to get two 1.25 gallon jugs every day and bring them to my apartment. After more than 45 days, how can I live in this apartment and not complain to management? Cold water is essential for living. This situation is madness! This is a pain to deal with!!!
