TW is disappointing me big time.
Yesterday I spent the whole day up to the highest level in casa central Banco La Nacion (BNA). BNA left no stone unturned (surprisingly). The funds never ever reached BNA. Looking back at my previous TW transactions BNA concluded that TW funds come through an Intermediary Financial Institution (most probably TW Argentina). And that is where the funds must have been blocked and returned back.
This afternoon for 3 hours I kept dialing TW customer service until they finally picked up and answered. The cs rep kept repeating one single sentence no matter what question I ask him:
"your receiving bank limit was exceeded". He never explained what bank? or what limit? or what actions TW is taking to find where is the problem?
Sent 2 emails to [email protected] so far no reply.
Yesterday I spent the whole day up to the highest level in casa central Banco La Nacion (BNA). BNA left no stone unturned (surprisingly). The funds never ever reached BNA. Looking back at my previous TW transactions BNA concluded that TW funds come through an Intermediary Financial Institution (most probably TW Argentina). And that is where the funds must have been blocked and returned back.
This afternoon for 3 hours I kept dialing TW customer service until they finally picked up and answered. The cs rep kept repeating one single sentence no matter what question I ask him:
"your receiving bank limit was exceeded". He never explained what bank? or what limit? or what actions TW is taking to find where is the problem?
Sent 2 emails to [email protected] so far no reply.
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