Perhaps only the luxury buildings in the city have top notch administrations where transparency is an obligation according to the law, because of all the lawyers and accountants living in the building who are members of the owners' council. They don't allow the laws to be overlooked.
The previous administration (2018- Nov 2021) changed the cleaning lady from unofficial to official Sept 2018. That has cost our consorcio $1.432.168,07 over five years -- two days a week, three hours per day. I suspect it was so that the cleaning lady could accrue the years she lacks to retire soon at 71. Needless to say, this has put the consorcio in a serious financial situation. The administrator never provided a copy of the bank statements with the liquidations. The owners council didn't ask or seem to care about it, but I did. This administrator robbed us. There is no proof since she did not turn over the consorcio archives to the new administrator.
The new administration took over Dec 2021, who happens to be a soccer pal of one of the owners. There is no transparency or accountability. His friend goes along with everything. Some owners are still unaware of this personal friendship. There was no vote. We were told to sign a document appointing someone we didn't know and had no information about, other than "he manages 30 consorcios so he must be good." The first liquidation was enough confirmation of corruption for me, since all the funds were paid to the previous administrator for "bills she paid out of her own funds" without any documentation. I sent the new administrator a carta documento immediately asking for copies of everything and got a phone call from him -- "I don't have time for this." That was proof that they were not turned over to him. I finally filed with the consumer protection and had mediation sessions with him where he said "I paid what I am responsible for under my administration." The previous administrator left the consorcio with considerable debt to AySA and the employee syndicate. The outstanding contributions in Nov 2021 were included in my accrued expenses. I knew the day would come when the consorcio would be faced with another big debt. I scanned all the legal documents that were delivered and shared them with the consorcio by email. Thanks to the administrator who ignored the unpaid contributions for the employee, the consorcio received a demand from an accountant of more than $129K. There is no money to pay this, so the interest continues to accrue, as it does for AySA.
I review every liquidation to note the errors and omissions, calculate the accrued bills pending payment and then send a corrected copy to owners who live outside the building. We received the liquidations on paper until recently (wasting money doing so). I scanned everything and included the water and electric bills (which is the administrator's obligation). The contributions have not kept pace with the monthly expenses, so it is no surprise that the consorcio has huge debt. The August liquidation received last week noted in red letter the following:
IT IS REPORTED THAT AS A RESULT OF THE HIGH MOROCITY OF DIFFERENT FUNCTIONAL UNITS
REGARDING THE MONTHLY OBLIGATION OF EXPENSE PAYMENT, THE CONSORTIUM HAS NOT BEEN ABLE TO FACE COMPLIANCE REGARDING THE PAYMENTS OF: F. 931, AYSA, DISINSECTATION, ACCOUNTANT, AND ADMINISTRATION FEES.
The administration blames the consorcio for the negative bank balance and outstanding bills. He has increased his administration fees without the approval of the consorcio several times, but hasn't increased the monthly contribution since March 2023 to cover the increase in monthly expenses or start a reserve fund for maintenance projects. It is interesting that the description above assumes that every owners knows what F.931 is. This is another example of how information is withheld on purpose. It doesn't include the amounts either. I know that the consorcio debt in excess of $1.3M pesos.
The August liquidation did not indicate an increase in the contribution. The administration has no clue how to manage money.
I share my experiences as a red flag to those who may find themselves in the same situation with an administration that doesn't know how to do the job or comply with the obligations set forth in the law, or an owners' council that goes along with anything the administrator says that is not in the interest of the owners.