you start it online , then they lock the rate for 12 hours , then someone has to go pay for it you have to use a phone number as a reference so they can pull up the transfer , it has to be sent by the person who is paying for it ,as they might ask for i.d , they can pay in cash or debit not credit , The 2 tier is by going in person to pay you get the higher rate . I know that makes no sense . I guess they take advantage of people overseas . The thing I don't understand is its been if you paid in store you got the going rate in Ba and if not you got 5 to 6 pesos lower and now if you pay in store you get much higher than central bank