Customer Service / Student Advising / Agent Sales Rep

[Joeyhurley]

Hi everyone - my office is hiring a new Student Advisor and Contact Rep for outside School Agents, here is the information below. I've been working here about two years, it's a great group of people. Thanks!

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Agent Sales and Student Advisor position

We are a fast-growing International Education organization, based in Buenos Aires, which offers high quality Spanish educational programs, from weekly courses to study abroad programs to volunteer, internship, and TEFL courses, in Latin America. As we are a company that is continuously expanding, we are constantly on the lookout for highly motivated experienced people to add to our ever growing team, as such, we have a possible opening for an Agent Sales and Student Advisor. It will be a full time role, based at our Buenos Aires office with all interviews being conducted in Buenos Aires – please only contact if you are currently living in Buenos Aires!

JOB DUTIES

• Customer Service and Student Advising (in-bound calls and emails)
• Proactive Sales to international third party providers
• Customer registration and payment processing
• Descriptive writing tasks including the company website

JOB REQUIREMENTS

• Previous work experience in Customer Service
• Previous work experience in Sales (ideally proactive sales)
• Languages: Native English speaker
Proficient in Spanish (intermediate level)
• BA, preferably in a Business related field though other fields will be accepted
• Good knowledge and familiarity with Buenos Aires, other parts of Latin America a plus
• Minimum one year stay in Argentina

IDEAL SKILLS;

• Proactive
• Attention to detail
• Results-oriented
• Self motivated
• Flexibility (adapting to working with a variety of different cultures)
• Open to contributing new ideas
• Committed and serious towards the job
• Good communications skills
• Team player

Please forward your CV if you are interested to: [email protected]

• Location: Micro Centre
• Compensation: TBA

 

[Neil Logan]

CURRICULUM VITAE:

Neil Logan Watson

Av Luro 2529 10 E

Mar de Plata

7600

Argentina

Date of Birth: 21/07/69

Tel Mobile (0054) 2236835473 Land line (0054) 02234955971 Email - [email protected]

Availability: Living in Mar Del Plata In Argentina studying butchery methods and traditional cuts, I am looking for a challenge, I consider myself to be an excellent Trained Chef and Qualified butcher with many years in counter work and display and pre-packing operations I have also trained and managed fish departments and ran all fresh food departments within the largest supermarket in Gibraltar and strive to find new and existing projects. I am used to working shifts and have no family commitments to hinder my working hours. Have full UK driving license held since 1981.My hobbies include cooking, keeping fit and playing competitive poker and International travel on my motorcycle.

Education

Auchterarder High School Tayside, Scotland United Kingdom.

Level Achieved:O,level - "O"Grade passes in the following subjects:

English Language, English Literature, Arithmetic, Mathematics, History, Economics and Art.

Work Experience Company:

Oanna Group outsourcing financial brokers

Date: Jan 2008 - December 2008 Fuengirola Spain.

Role: Senior Broker.--Contacting clients by email, telephone, text or post. Advising on products on offer, pricing and completion of transactions. Involving close customer support, arranging for the purchase or sale of stocks, bonds, and other securities on customers’ behalf. Steer them through the maze of investment opportunities that are available and that best suit their needs.

32Red plc

February 2007 - January 2008 Euro port Gibraltar.

Role: Customer Support representative

Trained in 24 hour live chat, dealing with telephone and Email enquiry’s, general product enquiry’s, crediting bonuses and refunds, using account accessing to determine VIP credits and enhanced accounts .Credit card checks determining account status using tools to avoid Fraudulent accounts and under age users KYC procedures 192 and risk guardians connected to major banking institutions also play online poker and in march won place in world series of poker in Las Vegas .Played competitive poker for 32Red in many major tournaments with a high success rate.

The Sausage Factory November 2003 - February 2007 City Mill Lane Gibraltar

Role: owner/director The Sausage Factory a full meat and poultry counter within supermarket franchise on Glacis housing estate. The primary customer was the largest supermarket on the island Safeway overseas ltd .I also produced for hotels and restaurants including "The Thyme” Working with Chefs such as Steve Clayton Making Gourmet sausage and sourced meat, game, Fish all from fresh morning markets around the region.

Safeway overseas ltd Gibraltar 1989-2003 all stores in Gibraltar.

Role: Assistant Manager (Fresh Foods)

Oversee, Meat, Fish, Bakery Dairy, produce and Deli departments in largest supermarket in Gibraltar .Responsible for Staffing, Quality control, company legislation, day to day running of all departments and managers .Assistant store manager within the TOP TEAM on Rota basis, involved key holding, cash office security and general store manager duties.

Virtual tours Costa del Sol Spain 2007 - 2008

Role: Telesales booker

The job entailed contacting potential customers, explaining the product and the benefits, booking a time with a photographer at their location .following up with offers of other services available .Interacting with the client verbally on the phone or by Email .Directing Queries and complaints to my manager.

Army Catering Corp s (ACC) Ministry of defense

On leaving school I joined the Army Catering Corps (A.C.C.) as a junior leader. I spent 3 years in college at St Omer barracks in Aldershot. During my time in the army I was chosen twice to compete in the "HOTEL OLYMPIA", regarded as a benchmark for the catering industry. Was awarded first in 1984 and second in 1985 for Fresh meat preparation. On leaving the Army had gained journeyman certificate allowing me to teach butchery. The M.L.C. then offered me the position in Gibraltar.
J McGregor Family butcher 1980 - 1982 Auchterarder Scotland

The best introduction to the meat industry .Traditional Method Scottish butchery including Haggis, Black pudding, Pies and Scottish Excellence.

My Skills

Skill
Customer support
Computer literate
Time served Butcher
Meat and poultry buyer
Staff management
Hotel organization
Telemarketing
Driving
Food and beverage
Administration
References
Name: Morrison’s (Gib)Contact: Maria Wood Trading manager
Tel: (00350) 41114
E-mail: [email protected]