Lost access to MercadoLibre

on the brink

Oct 3, 2016
Is there a way to get hold of a REAL LIVE PERSON on the phone? I lost my password, and when I try to reset it the mail ML is supposed to send me does not show up in my mailbox.

write them on Twitter. I don't think they have any way to contact a person in customer support

Olvidé mi clave, ¿cómo ingreso a mi cuenta?​

Si olvidaste tu clave podrás ingresar luego de confirmar que la cuenta te pertenece.

1. Escribí tu e-mail o usuario en la pantalla de ingreso a la cuenta.

2. Seleccioná la opción “No sé mi clave” y seguí los pasos.

Luego de ingresar, te recomendamos cambiar tu clave para mantener tu cuenta segura.

If you forgot your password, you can enter after confirming that the account belongs to you.

1. Write your e-mail or user on the account login screen.

2. Select the "I don't know my password" option and follow the steps.

After logging in, we recommend that you change your password to keep your account secure.
Thanks for the suggestions. I've done all that but no mail shows up anywhere in my mailbox. Will open a new account.