Moneygram

[Rich One]

Yesterday sent a MG transfer from a US debit card to an Argentina bank account (caja de ahorro). No problem. From an Argentina location.

 

[billyarboles]

Based on the above post I figured I'd try again. Got the positive message instead of the No Connection one I did the other day. Usually takes 15-20 minutes for a transfer to hit my MP account. Fingers are crossed it goes through.

 

[Rich One]

Based on the above post I figured I'd try again. Got the positive message instead of the No Connection one I did the other day. Usually takes 15-20 minutes for a transfer to hit my MP account. Fingers are crossed it goes through.

Transfers to wallets such as Pago Facil, Voila, Mercado Pago, Brubank, Prex, are a different issue.
Apparently there is no restriction on transfers generated in Argentina..?

 

[carride]

Transfers to wallets such as Pago Facil, Voila, Mercado Pago, Brubank, Prex, are a different issue.
Apparently there is no restriction on transfers generated in Argentina..?

Burbank does not offer a virtual wallet, only a traditional CBU (caja de ahorro). Ualá was originally only a CVU though now has both.

My low amount MG to MP virtual wallet went fine this morning.

 

[Phatbuddha]

Just by checking an IP address against a database, websites can usually tell if a request is coming from a VPN, a datacenter, or a residential connection. If it's not coming from a typical residential provider like Comcast or T-Mobile, but instead from something like an Amazon datacenter, it already looks suspicious - whether you're using a proxy or a VPN, and whether it's a dedicated IP or not.

On top of that, sites can also use techniques like browser fingerprinting and behavior analysis to catch people trying to spoof their identity.

In the case of MoneyGram, I think using a VPN or proxy might actually make things worse. It’s probably better to look like an American tourist visiting Argentina and needing to access their money, rather than someone in Argentina trying to impersonate an American.

Yea, the dedicated IP did NOT work, So guess now Money Gram is Gio locked

Yesterday sent a MG transfer from a US debit card to an Argentina bank account (caja de ahorro). No problem. From an Argentina location.

Yes ! back up and running !! thanks all for the input !

 

[billyarboles]

Instead of the usual 15 minutes for my MG transfers to hit my account the one today took a couple of hours. Not complaining, because it worked.

My take on MG is that problems seem to be somewhat common (I've noticed Cybersecurity warnings on the top banner are now common) and that customer services only solution to whatever your problem may be is to tell you to clear your cache and cookies. If that doesn't work they start either playing dumb or they just don't know anything about whatever's going on with their system because they're not trained to. They just start repeating themselves with non answers that sound like they don't understand what you're talking about until you end the chat.

The other day the agent had me believing they had a big system update which ended the ability to make transfers from Argentina, but today it worked. I don't know to believe them, but I don't expect CS to know anything or be able to do anything past cache/cookies and giving an email address and telling you it could take weeks to fix your problem. Probably pretty common experience among most companies. I think I'm just spoiled by my Charles Schwab CS experiences which are always outstanding.

I'll keep using them because they're cheaper than WU, but I won't count on them to be working when I need them to.