Guillo said:I think I've already posted my opinions about the current government in this thread, and I'm not going to repeat that. I sincerely believe that Peronistas are the worst thing that happened to Argentina. They are a bunch of corrupt thieves. They've always been like that. A lot of people don't care about it as long as they do fine.
On the other hand, I keep reading this kind of messages from you, and keep wondering, why are you still related in any way to Argentina. Is it the Choripanes? A S.O that lives here? I'm genuinely interested.
And another thing that surprises me, is that a lot of people keep expecting that things will work the same way they work in the US, when its clear that its a different country, with different expectations, and a different way of doing things (note that I'm not saying better way). Just the difference between the lawsuit easy, huge payoffs, everyone for themselves model of the US will color the society and the way it works, the same way that strong unions, corrupt government and mafia has affected in many ways how Argentina works.
Unfortunately, I've asked myself that same question a lot more this last year
Buenos Aires has lost a lot of it's "factors" that attracted me in the first place. That being said, when I'm not on the forum I actually love my time here. I have a great place, live in a great neighborhood, know all the shop owners by name, love the food, the energy, and aside from all the Peronist psychos, I really like the people here. The choripanes certainly help
I don't expect things here to work like the U.S., but I think that falls squarely on the people that (at least in my eyes) have basically given up.
Good example...
Had a HUGE billing and iPhone problem with Claro recently. Of course, went through all the steps, called "customer care" 10 times, went to the local in Alto Palermo 10 times (no kidding we kept records)...and basically after 3 months of fighting nothing happened or changed (apart from that the service was HORRENDOUS). My wife (from Argentina) kept telling me, nothing will change, that's who we are and they will just continue to bullshit us until we give up.
Argentina way: give up and give in.
Now, the U.S. way...
After all the shit we went through I was furious. Anyone that has lived or even travelled in the U.S. knows that Customer Service in most places is terrific. You NEVER hear "NO" or "take us to court" (no shit, an agent actually told me this on the phone).
So, I found the Director of Customer Care online. Emailed him 3 times. no reply. Called him...no reply. Next, I send inmails (linkedin) to EVERY Claro employee that I could find briefly explaining the problem and naming the Director of "Service". At the same time, I contacted the parent company of Claro (in Mexico) and spoke with the Director of Operations who sent me the direct cell phone and email of the CEO of Claro Argentina. Before I even had a chance to call, the CEO called me directly to apologize for the problem and connected me with the Support Lead for Argentina who resolved the problem in about 1 week. Of course, during that week I heard from the Director, and about 8 employees offering assistance.
My point...IF the people would actually take a stand instead of just saying, "oh well, that's how things work"...you could make a positive change.