I did a transfer about three weeks ago, and it worked perfectly. However, a few days later I got an email from WU asking me to fill out a form disclosing a lot of personal data. I completed it and emailed back per their instructions. A few days later I got the same form again, asking me to complete it or no more transfers would be allowed. I completed again, and emailed it back per instructions. Since then, I have received the same request perhaps another five times, and I ignored them. I don't know what will happen if I try a new transfer, but I was uneasy having to complete the same form so many times.