Is it me... but is it too much to ask to get you pay for in BA?
I was at the Alto Palermo Starbucks yesterday, I asked for extra syrup in my tall (med) latte and I gladly paid the extra AR$1.50. Before I finished paying the cashier, the person next to her asked my name and marked the cup with my order and then proceeded to add the flavor syrup which was only two pumps instead of four.
I told the cashier that I paid for extra syrup and that I'd like what I paid for, she looked in the cup and said I got extra syrup. I told her that was not extra and that it should have been 4 pumps. She dumped the syrup out of the cup and gave me four pumps of syrup and said "it's the same thing" which I replied....
If its the same thing then what's the problem? Is the money coming out of your pocket? I'm at Starbucks paying top money in Argentina for a coffee, I don't want anything for free, I just want what I paid for." which she replied "You are in Argentina, that's the way we do it here"
I looked at her and said she needed to get another job because you're working at Starbucks and that's not the Starbuck way to treat a paying customer.
This is not the first time I've had an issue with Starbucks here. Another time (Starbucks Palermo Soho) I asked for a caramel macchiato without any foam, and I was told they can't do that because the caramel topping will fall to the bottom. I said I don't care, I don't want foam. They gave me such a hard time that I had to speak to a manager about something so stupid. In the end, I got it without foam but not before going through leaps and bounds!
Sorry about the long rant... but has anyone else had issues with Starbucks here?
I was at the Alto Palermo Starbucks yesterday, I asked for extra syrup in my tall (med) latte and I gladly paid the extra AR$1.50. Before I finished paying the cashier, the person next to her asked my name and marked the cup with my order and then proceeded to add the flavor syrup which was only two pumps instead of four.
I told the cashier that I paid for extra syrup and that I'd like what I paid for, she looked in the cup and said I got extra syrup. I told her that was not extra and that it should have been 4 pumps. She dumped the syrup out of the cup and gave me four pumps of syrup and said "it's the same thing" which I replied....
If its the same thing then what's the problem? Is the money coming out of your pocket? I'm at Starbucks paying top money in Argentina for a coffee, I don't want anything for free, I just want what I paid for." which she replied "You are in Argentina, that's the way we do it here"
I looked at her and said she needed to get another job because you're working at Starbucks and that's not the Starbuck way to treat a paying customer.
This is not the first time I've had an issue with Starbucks here. Another time (Starbucks Palermo Soho) I asked for a caramel macchiato without any foam, and I was told they can't do that because the caramel topping will fall to the bottom. I said I don't care, I don't want foam. They gave me such a hard time that I had to speak to a manager about something so stupid. In the end, I got it without foam but not before going through leaps and bounds!
Sorry about the long rant... but has anyone else had issues with Starbucks here?