Your experiences with Paula Carello / Lux Brumalis?

[USAtoBA]

I am currently using Paula, there were times where she was slow to respond, but it had nothing to do with my process so I wasn't too worried. It wasn't delaying it or anything. Overall her and her team have done a good job so far.

I hired her in March? Can't exactly recall when. Arrived here in April. I don't have the rentista Visa yet, but the wheels are all in motion. I've renewed my precaria one time, and on the website, it looks like everything is running smooth.

The overall process for me is a pain in the ass, and I am grateful to have her to help. It was easier to get my Italian passport than it has been to get my rentista Visa.

 

[RicardoS]

She's excellent. Contact her in WhatsApp. Remember lawyers are people also and sometimes get overwhelmed. I had an excellent experience working with her. Just remind her of where you are at in your scenario.

 

[mikeX]

Hi y'all!

I (German) am looking to move in together with my girlfriend (Argentine) around the end of this year. As we don't want to marry yet and I will likely be working as a freelancer, we've consulted Ms Paula Carello to get to know my options for getting a residency permit and eventually citizenship.

Now my problem is this: We've discussed multiple options and eventually chose to go on with applying for the rentista residency. Now she has been unresponsive for over a week. Last friday night she promised to send us the quote for the whole process on saturday but as it was so late and I didn't have time to review it last weekend I told her not to rush and send it to us some time this week. Since then I have not heard from her again except for this: On thursday I asked again when she estimates to be able to send us the quote. There she just replied "hello" at 2 am argentine time and nothing else.
This has happened three times so far. I ask a question, she replies only "hello" late at night and then nothing. Once she apologized and said it was too late (which I totally understand) but still she didn't get back to me the next day until I asked again.

My questions: Has anyone here experienced the same style of communication with her before? Is anyone currently processing their residency or citizenship application with her and if so, how is it going?
I'd totally understand if she's very busy and things take longer because of that, that's fine. But I am worried about the communication already being so scarce before even receiving the quote. When working with a lawyer I need to be able to trust them and for me trust mainly comes from good communication and knowing what's going on at every moment of the process.

Second set of questions: How would you go on in my case? My timeline with moving at the end of this year is already tight so I don't want to wait too long and am considering looking for a different lawyer (btw any suggestions?). On the other hand I've seen lots of positive reviews and recommendations for Ms Carello so I don't want to be impatient and move on too early.

Thanks to everyone providing some input on this!

Hi, thanks for sharing your experience! I’m also German and currently looking into moving to Argentina, so your post caught my attention.

I’m currently looking into the Rentista or Pensionado route and am trying to use a German disability pension from a private insurance company in Germany (Berufsunfähigkeitsrente) as the source of income for the application.

If you don't mind me asking: what documents did you ultimately use to prove the required income for your Rentista application? In particular, did you use bank statements as evidence, or did you rely on another type of income documentation?

And do you remember how the foreign documents had to be authenticated — e.g. apostille/legalization, certified copies and/or sworn translations? I’d be especially interested in how this was handled in practice for German documents issued by private companies, rather than official government authorities.

Thanks a lot!