You might be making an error???
Climates change, personalities change and methods / operational procedures change.
You owe it to yourself to have an open mind when beginning anew so many years after an unsatisfactory experience. Yes, I know, you were disappointed in Reynold's level of service way back when. But what they offer today, may be quite different ... and of course it could be the same or worse, but you will never know if you rule them out before revisiting the idea.
The longer ago the adverse event, the more things may have changed. People move on. And let's face it, people (EMPLOYEES) give the company their image. Bad people / bad work ethics ... bad company. Good people / good work ethics ... good company. It is possible employers have come and gone. It's also possible the culture of the company has changed. These details could yield vastly different levels of performance and service.
I urge you to be open minded and not rule anything out until you can confirm it in the present moment of time.
I have learned this lesson a couple of times in my life. Keeping an open mind has worked sometimes. But, you'll never know unless you try.