Silvie, I called 147. Recorded message ONLY which says: call back starting on Monday,It was all over the news on TV. You should call 147 to see if someone else nearby (a volunteer in your area) can help you and if not, they just take a note of your request.
Who watches TV?
And probably, like a lot of people of age here, I just want to be able to pass on the street without interruption to buy what's needed and return to home. Not get someone else involved and risk contagion from 'a volunteer'.