I have been using a european MasterCard credit card in Argentina throughout this year. Always worked fine with the refunds that shows up on the account in a few days after the purchase. But earlier in November I noticed that I was no longer charged the offical exchange rate. I was charged the final exchange (calculated after refund) as soon as the purchase went through, which was great.
I read on Mastercards website that they stopped doing refunds in Argentina from November 9th and that they now calculate and charge the final rate directly.
"Transactions authorized from November 9, 2023, the benefit will be applied directly at the time of purchase. The refund system which was in effect from December 2, 2022, will no longer be used."
Now to the problem. Since the first week of November (before November 9th) I haven't received any refunds connected to my purchases in argentinian pesos in Argentina. It just stopped before the 9th. Around the 9th I realised I was charged the final rate directly.
But then a few days later - all my recent purchases charged in pesos during November - changed the exchange rate again - from the final rate back to the official rate. And no refunds either during the past three weeks. So I was charged the new and final exchange rate but then a few days later those purchases settled at the official rate.
Another strange thing is that a european American Express still gives me refunds in November. So this system obviously still works.
Anyone else out here who have had these problems with the wrong exchange rate or missing refunds earlier in November?
I contacted the bank but they had no idea of what was going on. Hopefully they will find a solution on these charges that just turned from the final exhange rate to settle in the offical rate a few days later... but I just wanted to let you all know.