jantango
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- Mar 21, 2009
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I use Mercado Pago every week when I pay for my order of organic food, so this request for identification is more complicated than it should be. My first attempt at uploading photos of both sides of my DNI was unsuccessful. The second attempt finally worked. The next step is allowing the system to take a photo with my computer camera. I've tried it at least 20 times to complete it, but I get the message that my camera was not enabled to take the photo, although the light is on. If I don't complete this online process on the Mercado Pago site, I can't use MP to pay for my weekly order with a debit card.
Fill in your account details to continue using Mercado Pago
To comply with the regulations of the Central Bank of the Argentine Republic (BCRA), you must complete your data before October 14. It will be a requirement to continue using Mercado Pago.
Have your ID close by and look for a place with good light.
We recommend doing it now, it will only take a few minutes.
FIRST STEP IS TO UPLOAD BOTH SIDES OF THE DNI
We need to confirm that you are the same person as your document indicates
You will have to use your computer's camera and follow the recommendations so that we can see your face.
Make sure you are in a place with good light.
Keep your expression neutral, don't smile.
Avoid wearing glasses and masks.
SECOND STEP IS HAVING YOUR PHOTO TAKEN TO CONFIRM YOU ARE THE SAME PERSON IN THE DNI.
My photo was taken in 2013 when I smiled for the photo and had dark hair. Today my hair is white, so I don't look like my 2013 version.
Has anyone been able to complete this regulation request?
Fill in your account details to continue using Mercado Pago
To comply with the regulations of the Central Bank of the Argentine Republic (BCRA), you must complete your data before October 14. It will be a requirement to continue using Mercado Pago.
Have your ID close by and look for a place with good light.
We recommend doing it now, it will only take a few minutes.
FIRST STEP IS TO UPLOAD BOTH SIDES OF THE DNI
We need to confirm that you are the same person as your document indicates
You will have to use your computer's camera and follow the recommendations so that we can see your face.
Make sure you are in a place with good light.
Keep your expression neutral, don't smile.
Avoid wearing glasses and masks.
SECOND STEP IS HAVING YOUR PHOTO TAKEN TO CONFIRM YOU ARE THE SAME PERSON IN THE DNI.
My photo was taken in 2013 when I smiled for the photo and had dark hair. Today my hair is white, so I don't look like my 2013 version.
Has anyone been able to complete this regulation request?