Not recieving 5G on my Pixel 9 pro handset.

[greenkomodo]

From doing research I was reading that if your phone was not sold in Argentina or doesn't have a particular modem, I think from huawei, then your phone cannot recieve 5G from a provider. I currently have personal and I can only get 4G. Nothing wrong with my handset I've been to 30+ countries with this phone and had a million different esims and its been fine. I also went to personal and they had no clue but only could offer a different sim.

Curious if anyone has got any further with this.

 

[Neil]

From doing research I was reading that if your phone was not sold in Argentina or doesn't have a particular modem, I think from huawei, then your phone cannot recieve 5G from a provider. I currently have personal and I can only get 4G. Nothing wrong with my handset I've been to 30+ countries with this phone and had a million different esims and its been fine. I also went to personal and they had no clue but only could offer a different sim.

Curious if anyone has got any further with this.

Apparently a known issue, no workaround.

 

[Ries]

Blame Google.

 

[carride]

Grrr I bought the Pixel 10 yesterday. Will return it as soon I arrive to USA.

 

[FrankPintor]

Which 5G bands does your phone support? Personal have 5G activated currently only in band n78 (3.5GHz). Any Personal SIM in a 5G phone supporting this band should get 5G service, where it exists (coverage is patchy, to be sure, but it’s improving). You should be able to find coverage maps in Ookla or OpenSignal, I can post links tomorrow if there’s any interest.

 

[carride]

Which 5G bands does your phone support? Personal have 5G activated currently only in band n78 (3.5GHz). Any Personal SIM in a 5G phone supporting this band should get 5G service, where it exists (coverage is patchy, to be sure, but it’s improving). You should be able to find coverage maps in Ookla or OpenSignal, I can post links tomorrow if there’s any interest.

Niels post shows it is intentionally blocked by google at the software level. Regardless of the frequency band. Further research shows rooting the phone or other hacks might get you access, but that is too much

 

[FrankPintor]

Niels post shows it is intentionally blocked by google at the software level. Regardless of the frequency band. Further research shows rooting the phone or other hacks might get you access, but that is too much

Didn't read that far back, sorry. Apple do similar things, like enabling bands, or even worse (if you're technically inclined) not allowing band 4 in LTE (AWS) to be band 66, since Enacom hasn't declared it, even though the network (Personal) sends the b66 band descriptor.

 

[carride]

I recently bought a Pixel 10 with my Google Fi cell plan. This allowed me to ask their technical support with proof of the known problem. They evaded the question, promising to get back to me. The support case is still open, but I'll return the phone within their 15 day return policy.

Here is the known issue tracked for several years

Google Issue Tracker

issuetracker.google.com

 

[Frank2000]

I have pixel 8 pro and do get 5G service. Keep in mind if you are getting LTE, it is sufficient for most use cases. Some people actually turn off 5G on purpose to increase battery time.

 

[Frank2000]

I have pixel 8 pro and do get 5G service. Keep in mind if you are getting LTE, it is sufficient for most use cases. Some people actually turn off 5G on purpose to increase battery time.

I have an international version of the phone. I use Claro in Argentina. In Brazil I get 5G service as well.