What Is Your Cell Phone Provider?

[webteam]

I've tried all of them and presently settled on Claro. What company are you with? Why did you chose it? How is their customer service?

 

[ben]

I was about to post the same question!

I use Movistar, and their atrocious service has me itching to jump ship. Their 3G coverage is simply nonexistent in large chunks of the city, and I pay for mobile Internet because I need it. Reception for phone calls is also less than stellar. I spent a month in Canada and was astounded by the difference - till then I'd somehow begun to assume that this is normal.

One of the main reasons I haven't switched already is because I am far from convinced that service is better elsewhere. Has anyone spent an extended period of time recently with Movistar and another provider and be able to compare them?

 

[citygirl]

All of the above

I have Nextel for my day-to-day phone. I have a movistar phone for when I travel outside of nextel coverage areas. I had Claro in the past and still have them for internet if that counts. I actually think I had a personal pay-as-you-go type of phone for guests as well.

It's kind of a toss up who is the worst

 

[Joe]

When you get a Prepago setup can you use internet (data) or it that separate/special plan?

Any recommendations for either a mobile internet (or WiFi) provider?

 

[PhilipDT]

Personal, good customer service, crappy service quality but I can call the US (all of the americas) as if it were a local call.

Use movistar tablet prepago for my ipad. $5/day for 200mb

 

[estebandepraga]

I buy credit as I go along on Movistar! It seems like I make one or 2 calls and its all gone(and that's with the bonus ) Im sure they rob us all the time like most things here! If I didnt need it for work, I wouldnt support any of them!

 

[PhilipDT]

All of the above

I have Nextel for my day-to-day phone. I have a movistar phone for when I travel outside of nextel coverage areas. I had Claro in the past and still have them for internet if that counts. I actually think I had a personal pay-as-you-go type of phone for guests as well.

It's kind of a toss up who is the worst

I'm curious, why do you chose to have Nextel. I see a lot of people here with it and I don't get the appeal, you have the push to talk which is annoying and poor sound quality, poor coverage and terrible phone options. Is it just really cheap?

 

[brandon]

Have had Claro over a year with a Samsung smartphone purchased abroad and unlocked. No complaints, pretty good service in Cap Fed.
I had Movistar for a year and it was a nightmare. Every month it was a crap shoot with the bill. Some months the bill was double or triple was I expected.
Had to make the trip to Juan B Justo service/complaint center. Knew there was a big problem when their 49 lines for complaints were all full!
Also blamed it on data use and unlocked phone, typically said the data from Google Maps was not included.
No surprises since the switch to Claro.

 

[citygirl]

Nextel isn't cheap but you can talk to any/all other nextel users on the PTT for free and it works internationally as well. Very useful to radio when I need something as I don't have to dial the numbers, etc.

 

[ben]

Citygirl: so you use two phones day-to-day, Nextel and Claro?
Brandon: Excluding customer service, as far as actual voice/data reception/coverage/speeds are concerned, how do Movistar and Claro compare?

I have a great family/company deal with Movistar, 80% of my phone use doesn't cost me a dime. So for me to switch, service would have to be truly better - bad rather than really bad not enough.