When will immigration reopen for DNI? I have been trying to contact them.

My dni renewal is in process since Dec 2019. I just got a request from my handler to reapply for a police check within argentina. I've already completed 2 previous checks with this renewal. Not sure if they lost my paperwork or what. 300 pesos and they had the new check. Hopefully they can complete this time.

Somebody over there is working
 
Finally - guidance on renewing DNI/Temporary Residence Extranjeros -
Just received this email from [email protected]> (their reply and my original question were all in Spanish)

"Good morning, we inform you that to manage the change of category you must start the process by RaDEx within two months prior to the expiration of your residence, not before.

You can request the change of category until a month after the expiration of the Temporary Residence, after that month you must start the process from scratch.

Instructive:

Atte.-
Information Services Center.-
National direction of Migration.-"

**On 21 May I had written to them at [email protected] asking this:
Good morning, I ask you for help.
I already have a DNI and the expiration date is June 11, 2020.
I am in my first year of residence.
I need to renew it but it seems to me that everything is closed.
Please let me know what I need to do and how to do it. Many thanks!
 
An update to the renewal of DNI extrañjero.
As Migraciones indicated I launched Radex and began the process, Part 1.
There are two phases. In Part 1 you sign on create an identity and password. Add your all the standard
information like name, address etcetera. Once completed you're told to come back and register with more complete information and questions defining who you and what you are. Once that was complete I received a notice back that identified my status, payment amounts required and then advance to a payment page: Cash or Credit card After attempting to pay with a domestic Visa debit card which was rejected twice the other option is to elect to Pay Cash. Accepted and that completes Part 1. Within a few minutes I received an e-mail with 3 'boletes' for payment attached.
You must print out the 3 boletas. in my case 6000 pesos + 300 pesos + 180 pesos. The 180 peso invoice must be paid at Correo Argentina.
The other two invoices you are instructed to pay at Banco Provincia and/or Bapros. Long story short you must pay them at Bapros. Almost all Banco Provincia are closed due to cuarentena. I went to the Banco Provincia at 934 Cordoba and was told no, you must go to Bapros aka Provincia Net.
The address is Tucuman 987. The building was non descriptive with window and no signage. Entering an empty room, then a corridor with a bank of 6 windowed teller boxes, like a Pago Facil. No one in attendance until a woman stepped out of the back room, manned a teller window and took the invoices and the payment, returning paid receipts. The Radex system informed me that within a week or two, after paying the boletas that I would be sent a code that would allow me to re-enter Radex and complete Part 2 of the application.
**Radex seemed more complicated, unnecessarily. Asking you to choose options that are challenging to understand.
** Here is the Provincia Net address shown online at Tucuman. There may be other Buenos Aires locations.
MÓVIL COBROS LATAM S.A
Tucuman N° 983/ 987

Lunes a Viernes de 09:00 a 18:00 hs
 
An update to the renewal of DNI extrañjero.
As Migraciones indicated I launched Radex and began the process, Part 1.
There are two phases. In Part 1 you sign on create an identity and password. Add your all the standard
information like name, address etcetera. Once completed you're told to come back and register with more complete information and questions defining who you and what you are. Once that was complete I received a notice back that identified my status, payment amounts required and then advance to a payment page: Cash or Credit card After attempting to pay with a domestic Visa debit card which was rejected twice the other option is to elect to Pay Cash. Accepted and that completes Part 1. Within a few minutes I received an e-mail with 3 'boletes' for payment attached.
You must print out the 3 boletas. in my case 6000 pesos + 300 pesos + 180 pesos. The 180 peso invoice must be paid at Correo Argentina.
The other two invoices you are instructed to pay at Banco Provincia and/or Bapros. Long story short you must pay them at Bapros. Almost all Banco Provincia are closed due to cuarentena. I went to the Banco Provincia at 934 Cordoba and was told no, you must go to Bapros aka Provincia Net.
The address is Tucuman 987. The building was non descriptive with window and no signage. Entering an empty room, then a corridor with a bank of 6 windowed teller boxes, like a Pago Facil. No one in attendance until a woman stepped out of the back room, manned a teller window and took the invoices and the payment, returning paid receipts. The Radex system informed me that within a week or two, after paying the boletas that I would be sent a code that would allow me to re-enter Radex and complete Part 2 of the application.
**Radex seemed more complicated, unnecessarily. Asking you to choose options that are challenging to understand.
** Here is the Provincia Net address shown online at Tucuman. There may be other Buenos Aires locations.
MÓVIL COBROS LATAM S.A
Tucuman N° 983/ 987

Lunes a Viernes de 09:00 a 18:00 hs

You can pay the two boletas for 180 and 300 at Provicia Pago https://www.provincianet.com.ar/donde-pago
You don't need to go to the Correos AND bank Provincia.
You can pay BOTH and no need to do two trips.

Now, had you paid with a credit/debit card the 6000 pesos you would have gotten the instructions and password to move to Pass 2 instantaneously.
 
You can pay the two boletas for 180 and 300 at Provicia Pago https://www.provincianet.com.ar/donde-pago
You don't need to go to the Correos AND bank Provincia.
You can pay BOTH and no need to do two trips.
Now, had you paid with a credit/debit card the 6000 pesos you would have gotten the instructions and password to move to Pass 2 instantaneously.
jaja, why didn't you read my mind and say all this before?! Or more to the point where was your guiding light in this thread in advance?
Radex / Migraciones sends crap information to start and there was nothing about Provincianet in what they provided. Only Bapros, Banco Provincia and Banco National. And Google Search doesn't want to know about Bapros - who no one has ever heard of.
And as I said tried to pay twice with an HSBC domestic debit card and it was declined twice.
It'a all paid and it's on them to now provide the password. Hopefully not too soon, before climbing back into their black box.
 
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