Where to go for package being held by customs

[Joddson]

Hello,

I have a package being sent from the US to CABA, but am being told it is held up at customs. It was shipped with FedEx, but now they're saying I need a "customs broker". To my understanding, the issue is I probably need to go pay an import tax/legal bribe. It's a work expense, so I'm alright with that, but where do I go? I don't want to deal with any more service providers. If anyone has a warehouse address or customs office address for the Ezeiza FedEx/Customs folks, that would be very appreciated.

Thanks in advance.

 

[Ronnie Hotdogs]

Usually the courier will have their own despachante de aduanas.
Just contact FEDEX and ask them.
I very much doubt you'll have any success going to Ezeiza personally.

https://www.fedex.com/es-ar/customer-support.html

 

[FrankPintor]

Some info here: https://baexpats.org/threads/stuck-at-customs.45754/#post-431443

I would expect: no bribes, no shortcuts, and everything will be documented.

 

[Ronnie Hotdogs]

You will need a CUIT, either yours or someone elses.

 

[steveinbsas]

You will need a CUIT, either yours or someone elses.

As far as I know, it is necessary to provide the CUIL of the person to whom the package is addresed to get it out of customs, and it is only logical that a customs broker woul have provide a constancia of the CUIL of the "destinario" to comply with the rule.

The same "situation" (and what to do about it) was discussed in this thread:

Stuck At Customs....​

 

[Joddson]

As far as I know, it is necessary to provide the CUIL of the person to whom the package is addresed to get it out of customs, and it is only logical that a customs broker woul have provide a constancia of the CUIL of the "destinario" to comply with the rule.

The same "situation" (and what to do about it) was discussed in this thread:

Stuck At Customs....​

Thanks for the feedback.

Let corporate know, their turn to work out all the broker stuffs. Knew it was a bad idea but, company policy, they wanted to mail from the head office instead of sourcing locally. Dang pain.

 

[earlyretirement]

Never ever get anything shipped here. It's horrifically painfully. I went through this once and told my company and all my clients to never ever send me anything to Argentina. When it happened to me I waited in line 3 hours and they wanted this crazy tax amount that was worth more than the item's value. I told them to ship it back.