I would totally agree. I have such pleasant experiences here in restaurants, regardless of price or degree of fancy-ness.
In Seattle, I have been going to a Chinese Restaurant since the late 60s, which is famous for grumpy, mean waiters. Obviously, people put up with it, since its now been in business since 1935. Or, Joe's Stone Crab in Miami- which has also been in business since 1913, is usually over $100 per person, and is actually very well known for its waiters, who are, to put it nicely, short tempered, rude, assholes. (you should hear what people who DONT like the restaurant say)
I cant tell you how many times in the USA I have had to wait for a checkout person who was on the phone, or doing their nails.
(and I went to New Garden today, and had two very sweet, attentive, and nice clerks wait on me)
Some people can always find something to complain about.