jantango
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- Joined
- Mar 21, 2009
- Messages
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COMPLAINTS
I finally decided to learn how to register a formal complaint when bus drivers don't take their job seriously. The worst was driving at night while using his iPhone to text messages with one elbow on the steering wheel. Another was chatting away with a passenger standing at the entrance doorway. I spoke to the friend who continued chatting away. I filed a complain online with CRNT. The form is complicated. I saved the page so I have the number of my complaint. They responded by giving me ten days to contact them at an 800 number that was always busy. I gave up. I rode the 95 one day when the driver had his iPhone playing very loud music which is prohibited. I asked him twice to turn it down, and he finally did. I'm certain that as soon as I got off the bus, he turned up the volume. This goes on all the time, and passengers say nothing about it.
RECOGNITION FOR GOOD DRIVING
Recently I saw the Grandes Chofers recognition program by the City for good driving. Passengers can recognize drivers who obey the rules of the road, who are courteous, etc. If your driver is chosen for recognition, he receives a vacation for six, and you get a year's worth of SUBE rides charged to your card. I rode Linea 23 today from Teatro Colon to my neighborhood. I spoke with the driver to get his number. He's worked 24 years for the bus line, and it shows in how he drives. He said he's going to retire next year. I want him to win recognition for his service to passengers, so I hope others will do as I did. Go to baparticipacion on Facebook and enter messenger. You will receive automatic prompts: bus line number and driver number (23-09), your name and surname, your DNI, your email, your celular.
Read all the details here:
http://www.buenosaires.gob.ar/sites/gcaba/files/grandes_choferes_faq.pdf
I finally decided to learn how to register a formal complaint when bus drivers don't take their job seriously. The worst was driving at night while using his iPhone to text messages with one elbow on the steering wheel. Another was chatting away with a passenger standing at the entrance doorway. I spoke to the friend who continued chatting away. I filed a complain online with CRNT. The form is complicated. I saved the page so I have the number of my complaint. They responded by giving me ten days to contact them at an 800 number that was always busy. I gave up. I rode the 95 one day when the driver had his iPhone playing very loud music which is prohibited. I asked him twice to turn it down, and he finally did. I'm certain that as soon as I got off the bus, he turned up the volume. This goes on all the time, and passengers say nothing about it.
RECOGNITION FOR GOOD DRIVING
Recently I saw the Grandes Chofers recognition program by the City for good driving. Passengers can recognize drivers who obey the rules of the road, who are courteous, etc. If your driver is chosen for recognition, he receives a vacation for six, and you get a year's worth of SUBE rides charged to your card. I rode Linea 23 today from Teatro Colon to my neighborhood. I spoke with the driver to get his number. He's worked 24 years for the bus line, and it shows in how he drives. He said he's going to retire next year. I want him to win recognition for his service to passengers, so I hope others will do as I did. Go to baparticipacion on Facebook and enter messenger. You will receive automatic prompts: bus line number and driver number (23-09), your name and surname, your DNI, your email, your celular.
Read all the details here:
http://www.buenosaires.gob.ar/sites/gcaba/files/grandes_choferes_faq.pdf