So after all the reviews on this thread I finally went to Randall's for brunch last Sunday. No doubt the waiters have been trained in the US style, very quick and responsive. I ordered a little espresso to wake me up...no luck, they have it on the menu but don't have the machine yet (why don't they just buy a little nespreso machine?)....I don't like filter coffee however "never ending" it is but no other coffee option. Anyway, we ended having to drink a lot of it in the 45 minute wait for our simple order (and the place was far from busy). I had scrambled eggs (looked like an omelet by the time it eventually arrived and not very warm at that), bacon (good), biscuits and sausage gravy (seemed a bit light on sausage or sausage flavor but what does a brit know) and breakfast potatoes (good). The real disgrace was that in 45 minutes they had failed to cook my friends chicken wings properly and they arrived salmonella raw in the middle. She is Argentine and reluctant to complain (never understood this attitude) so simply picked at the cooked bits on the outside. I didn't make a fuss as I didn't want to wait another 45 minutes for a replacement dish.
To sum up, attentive service is irritating when it keeps appearing with more of the coffee you don't want and none of the food you do want...and then of course you need to tip the nice young guy because its not his fault the meal was third rate bordering on the dangerous.
With regard to the prices, they do imply a quality that failed to materialize!
