SO THIS!! I actually got into a rather heated (pun intended
discussion with a friend of mine about this. She 100% believe it is her right to use unlimited heat, light, water etc and pay less than the cost of a meal for all 3 on a monthly basis. I pointed out that in every other area of the world, those things are EXPENSIVE and people adjust their lifestyles accordingly. It's 20 degrees (C natch) outside? Put on a sweater, don't crank your heat up. Here you see the porteros hosing down the sidewalk for 20 min using how many liters of water without thinking twice. Or people that leave the lights/heat/AC on running 24/7. And then they have the audacity to complain about the costs (which are still really, really low).
Unfortunately I think the wake up call is going to be painful for a lot of people but it's way, way overdue!