Hi all,
I hope someone out there who is super tech savvy can help me out here...
I have a simple problem - but I'm not sure if the solution will be easy...
Basically - I'll be down in BA in a couple of months - I have my portable skype phone number and the boss here in Oz is happy for me to continue working for her on the helpline she has here - the ONLY problem is this:
I need 3 things set up on my skype online number:
1. Caller ID off (easy).
2. No messagebank/voicemail (easy).
3. NO call waiting (basically I need skype to work in a way that if someone rings through to me on my skype number in Buenos Aires (routed through from the phone system/call centre setup in australia) one of two things happens - if I am not on a call the skype phone rings - but if I am they customer/call centre software back in Australia gets a busy/engaged tone...
NOW - this is my problem - I have looked everywhere online - and just about given up - I can't seem to find ANY WAY to set up skype to do this...
The call centre I will be working for (in Australia) from my apartment in BA has a very definite setup - if I don't answer 3 calls in a row I am logged out for the night and I don't make any money...
As it stands, with skype the way it is when I am on a call and someone else tries to call me instead of them getting a busy/engaged tone the phone keeps ringing - and will eventually ring out...
THIS is my problem...
I'll be down there in about 7 weeks and THIS is a problem I never expected to have to deal with...
I've already sorted out my skype phone hardware - my router - the Fibertel connection I will use etc. - this is the last remaining problem - but its a BIG ONE
Hoping someone out there can help ?
John.
I hope someone out there who is super tech savvy can help me out here...
I have a simple problem - but I'm not sure if the solution will be easy...
Basically - I'll be down in BA in a couple of months - I have my portable skype phone number and the boss here in Oz is happy for me to continue working for her on the helpline she has here - the ONLY problem is this:
I need 3 things set up on my skype online number:
1. Caller ID off (easy).
2. No messagebank/voicemail (easy).
3. NO call waiting (basically I need skype to work in a way that if someone rings through to me on my skype number in Buenos Aires (routed through from the phone system/call centre setup in australia) one of two things happens - if I am not on a call the skype phone rings - but if I am they customer/call centre software back in Australia gets a busy/engaged tone...
NOW - this is my problem - I have looked everywhere online - and just about given up - I can't seem to find ANY WAY to set up skype to do this...
The call centre I will be working for (in Australia) from my apartment in BA has a very definite setup - if I don't answer 3 calls in a row I am logged out for the night and I don't make any money...
As it stands, with skype the way it is when I am on a call and someone else tries to call me instead of them getting a busy/engaged tone the phone keeps ringing - and will eventually ring out...
THIS is my problem...
I'll be down there in about 7 weeks and THIS is a problem I never expected to have to deal with...
I've already sorted out my skype phone hardware - my router - the Fibertel connection I will use etc. - this is the last remaining problem - but its a BIG ONE
Hoping someone out there can help ?
John.