I have had Telecentro for about a year and a half. They are not so bad, every now and then there is a service outage I'd say about once per month and it usually lasts for 1/2 a day. Customer service is mediocre, they say they will call you back with a resolution and never do, but I haven't had to call that often. If you sign up for the "triple play" package, which is local phone calls, cable television and internet service all for one price, it's $149,00 per month now, plus taxes and IVA. MAKE SURE YOU SPECIFY 1 MEGA SPEED for internet or they will give you 3 megas for a higher monthly price without asking you and then will give you a very hard time to get the money back.