fred mertz
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- Jun 11, 2009
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Yesterday morning, I got up and turned on my tv, as usual, to watch the news. A message appeared on the screen that said that my station of choice would be available, momentarily. I assumed that there were technical problems with this station, as all of the other channels worked. After waiting awhile, I called Cablevision. I got the impression from the woman with whom was speaking that the problem was only on my set. I am not not much of tv viewer and this station is the only one that I enjoy. I was told that the problem woudl be fixed within 20 minutes. An hour later, I called back and was told that someone would have to come to my house. I was told that they would come on Wednesday (today) between 8:00-13:00. I received a call last night asking me confirm the appointment and again, this morning. Of course, no one came. I called and they said that the guy came and no one answered the bell. Outrageous! So tomorrow is day #2 of house arrest. There is no doubt in my mind that that this was totally planned. Don't these useless blanks have anything less to do than harress their customers? I'm wondering if anyone else has had a similar experience? At this time, the subject is Cablevision, not their partner in crime Fi............