I relied on the information above about picking up my new passport at the Consulate instead of using DHL delivery service. Today I learned that PERSONAL PICKUP at the Consulate is not an option anymore due to the huge number of passports being processed in Buenos Aires.
Since I don't have a printer at home, I used a public computer to print the DS-82 renewal form and complete in writing. It's best to have it prepared for your appointment with your photograph stapled in place. An appointment is obtained on the Embassy site.
Ring the bell at the American Services window and present your passport. Then you can enter the security area and don't have to wait in the long line of non-US citizens. All your belongings are searched and you pass through a metal detector. Certain items will have to be checked before you can enter.
Pass by all the long lines of people and go to the Consulate area with your passport in hand. You'll be directed to Window 15 to take a number for your turn. I waited 40 minutes to present my passport, renewal form with photo. Then wait to be called by name to Window 12 where you pay the passport ($110) and/or card ($30) fee in dollars, pesos or credit card. Wait to be called again to Window 15 where the receipt for payment is requested. Passports are delivered in 15 days. The card takes two months, so two DHL air bills are required for separate deliveries.
This is the DHL information page given to you for receiving delivery of your new US Passport:
All passports will be delivered via DHL. To have your new Passport and/or Certificate mailed directly to you, please visit the DHL branch at:
DHL Express SA
Avenida Cabildo 1209
Belgrano, Capital Federal
This branch offers services to Embassy visitors from 9:00am to 6:00pm
You will be asked to provide the following:
* the full name listed on the passport and/or certificate
* the mailing address
* the telephone number where you can be reached, and
* payment for delivery services
Once the Embassy has your passport and/or certificate available, we will send it to you via DHL to your mailing address. Please note that packages take about two days if you have a mailing address in Buenos Aires. For mailing addresses outside of Buenos Aires province, please allow four business days to receive your package.
IMPORTANT
If you do not receive the passport within 15 days, send us an e-mail to
[email protected] with a scanned copy of the DHL air bill.
(updated November 2014)